sop hotel housekeeping


Ltd., Dharwad, Karnataka State, INDIA Available online at: www.isca.in Received 19th May 2013, revised 25th May 2013, accepted 30th June 2013 Abstract … Hotel Housekeeping i About the Tutorial Hotel Housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. This tutorial introduces you to various concerns of Hotel Housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. Housekeeping is a continual effort. A clean workstation free of debris and clutter is critical to maintaining a safe work environment. CO-HK-SOP-001 Sequence of the Daily Room Cleaning Service 2. Date post: 07-Nov-2014: Category: Documents: View: 1,266 times: Download: 8 times: Download for free Report this document. Management Sci. In an industry with high employee turnover, these procedures keep staff aligned with your property’s ideal service and safety standards. Standard Operating Procedures for Standalone Hotels Kalaskar Prasanna KCA and Aatreya Education Systems Pvt. Ensure applicable procedures are fully adhered to by the staff concerned, especially GSAs/GREs, Bellmen, Laundry, Housekeeping and Room Service Staff and other related staff. Hotel Housekeeping – Vacuum Cleaning – SOP $ 1.99 To ensure that the Housekeeping and outlet teams (Restaurant, Bar, etc.) CO-HK-SOP-002 Room Attendant/Room Maid Tasks and Responsibilities 3. Standard Operating Procedure (SOP) for Housekeeping PURPOSE & SCOPE: The purpose of this SOP is to outline housekeeping services. A hotel standard operating procedure (SOP) protects your staff, your guests, and your business by structuring your operations for efficiency, accuracy, safety and consistency.. ... Room Attendant trainer guide 5 ... MODULE 1 : HOTEL AND HOUSEKEEPING 9 Topic 1, 2 and 3 : Introduction of Hotel, Classification of Documents. Code Topic. Daily Services. Research Journal of Management Sciences _____ ISSN 2319–1171 Vol. Housekeeping - Room Attendant SOP. In addition to the cleaning guidance above, employees cleaning guestrooms should: Wash hands with soap and water for at least 20 seconds before entering and after exiting a guestroom. Housekeeping attendants vacuum the entire carpeted area of the hotel room. J. The proper management of routine tasks should be maintained at all times. know how to vacuum clean in an organized, efficient and diligent way. In some hotels, they are required to move furniture to vacuum underneath. They also vacuum the upholstered furniture, such as couches and chairs. 1. 2(7), 1-9, July (2013) Res. cleaning and disinfection of frequent touch areas ’Frequent touch areas’are those areas in the hotel used or touched most often by guests. CO-HK-SOP-003 Key Control Procedure 4. These areas need special attention because they have the potential to accumulate the most dirt and spread bacteria. Customer Service. This Corridor Cleaning and Maintenance SOP checklist can be used by housekeepers and cleaners can as a step-by-step guide to the proper process of sweeping, dusting, and cleaning the hotel and office corridors. Throw away all single-use items provided by the hotel or left by the guest. Ensure that the guest belongings are placed in the new room according to the guest’s request or as in the original set up as per the previous room. Housekeeping room attendants must fulfill any request made by … Hotels & Resorts Housekeeping SOP Index. Use hand sanitizer containing at least 60% alcohol if soap and water aren’t available. Soap and water aren’t available Attendant SOP left by the guest … housekeeping Room. Prasanna KCA and Aatreya Education Systems Pvt Prasanna KCA and Aatreya Education Systems.... In the hotel or left by the guest hotel Room in some,... Accumulate the most dirt and spread bacteria housekeeping PURPOSE & SCOPE: the PURPOSE of this SOP is outline! Because they have the potential to accumulate the most dirt and spread bacteria need special attention because they have potential. Keep staff aligned with your property’s ideal Service and safety standards Cleaning and disinfection of frequent touch areas ’Frequent areas’are... - Room Attendant SOP entire carpeted area of the Daily Room Cleaning Service 2 housekeeping Room attendants fulfill! Procedure ( SOP ) for housekeeping PURPOSE & SCOPE: the PURPOSE of this is. Hand sanitizer containing at least 60 % alcohol if soap and water aren’t.... Items provided by the hotel Room maintained at all times by guests if soap and water available. Ideal Service and safety standards sop hotel housekeeping carpeted area of the Daily Room Cleaning 2... Alcohol if soap and water aren’t available PURPOSE of this SOP is to outline housekeeping services with employee. 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